Managing the Customer Experience : Turning Customers into Advocat

USD 6.47 USD

SKU: 3kifvzOY

GTIN: 9780273661955

Condition: Very Good

Tags: 0.8 in 14.6 Oz 2002 272 Pages 6.3 in 9.4 in 9780273661955 Business & Economics Customer Relations English Financial Times Ser. FT Press Hardcover Textbook

Categories: Textbooks, Education & Reference

Specifications

ISBN	9780273661955
Subject Area	Business & Economics
Publisher	FT Press
Item Length	9.4 in
Subject	Customer Relations
Publication Year	2002
Series	Financial Times Ser.
Type	Textbook
Format	Hardcover
Language	English
Item Height	0.8 in
Item Weight	14.6 Oz
Item Width	6.3 in
Number Of Pages	272 Pages

A nice touch in this textbook is the glossary at the back of each chapter.

Managing the Customer Experience : Turning Customers into Advocat

Specifications

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